The right technology investment can lead to business success. With customer relationship management (CRM) software at the helm of your sales and marketing efforts, you can nurture long-lasting business relationships and improve your bottom line.

Hackers come in all shapes and sizes. From kids wanting to gain notoriety on the internet to political groups trying to send a message, the motives for a cyberattack vary widely. So how can you protect yourself? It all starts with getting to know your enemy a little better.

Your brand's online reputation is not helpless from negative reviews on consumer complaint sites. Though it's nearly impossible to remove them from the Internet, there are online reputation management strategies you can use to deal with these pesky complaints.

Disaster recovery (DR) isn’t what it used to be. Long gone are the days when a DR solution cost over a hundred thousand dollars and relied predominantly on tape backups. Cloud computing has dramatically changed the DR landscape. Unfortunately, there are still many misconceptions about DR. Here are a few of the myths that no longer apply.

Experts are constantly creating new security systems to protect individuals and businesses from hackers. From those who want to attend popular events like the Olympics to avoiding an angry boss, hackers are preying on gullible victims to circumvent network security systems and steal sensitive information.

Facebook’s most recent monthly active users numbered over 2.3 billion. That’s almost one account for every three people on the planet! Many of your ideal customers use this platform to interact with businesses and creating a page for them to engage with yours costs almost nothing.

Can you name five cybersecurity best practices? Most people can’t, and few of those who can, actually follow them. Unfortunately, cyberattacks are far too common to be lax about staying safe online. Your identity could be stolen, or even worse, you could expose private information belonging to your company’s clients.

What recent tech fads has your SMB dismissed as silly? 3D printing, internet of things…Pokémon GO? Juvenile as they may seem, these trends helped a lot of businesses make money. Navigating them may seem like a lost cause, but with the right know-how, you can earn profits by exploiting current tech trends.

Personal computing is with us wherever we go. Thanks to the rise of the mobile industry, smartphones and tablets allow us to take work home with us. And with the bring your own device (BYOD) strategy, businesses have never been so productive. However, BYOD can pose a number of security risks if you’re not careful.

Just because your IT provider has a plethora of awards and certifications under its belt doesn’t mean that you can blindly hand over your business’s future to them. Often times, there are some aspects in your business continuity plan that tend to be overlooked by your provider.